FAQ

Can I amend my order?

If you wish to change an order once it has been placed email us as soon as possible and we will do all we can to change the order before it is dispatched.

You may be able to cancel your order and place a new one instead.

Size guides/care instructions?

We never want to send you something that doesn’t fit properly so we have size guides available on all our product pages.

Care Guide

Always read the care label and washing instructions before washing your clothes.
Arrange your laundry into groups with similar wash care instructions and organise into whites, darks and colours.
The care label washing temperature is the highest permitted temperature. But if you are unsure, always wash at a lower temperature rather than higher.
Turn garment inside out before washing.

Avoid using too much detergent.
Do not use fabric detergents which contain bleach.
Do not tumble dry garment.
Do not iron prints, trims or embellishments.
Do not leave garments with white and contrast coloured panels soaking for prolonged periods.

What if my order is wrong or faulty?

We want to sort out any issues with incorrect or faulty items straightaway.

Please contact us with the order number and the incorrect or faulty item’s name and number and we’ll get back to you as soon as possible.

Email: info@kickstart-sports.co.uk

If you think an item you have received has a fault, see our returns policy for more information.